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: : WHAT WE DO BEST
ESTABLISHED IN 2002, PRIVATE BUSINESS JETS OFFERS EXACTLY WHAT
YOU WANT IN A PRIVATE JET SERVICE. OUR PROGRAM HAS BEEN DESIGNED AND HONED AFTER
YEARS OF WORKING WITH THE MOST DISCRIMINATING PRIVATE JET CUSTOMERS.
GUARANTEED ACCESS
We guarantee access to Light, Midsize, and Heavy Jets 24 hours a day, 7 days a week, 52 weeks a year. No
blackout dates, no peak periods. There are few other jet companies who can say that.
NO DEPOSIT: YOUR MONEY BELONGS IN YOUR HANDS
Every other company out there who offers even close to the benefits we do requires a deposit. We don't. You
should be asking the other jet companies what they're doing with your money. The only time you need to
send us money is after you fly. We feel this says quite a bit about how we do business. There is no
contract or deposit tying our customers to us like with other companies. Our customers fly with us
again and again because their experience is second-to-none.
NO SURPRISES
Every time you request a flight from Private Business Jets, you'll first get a quote faxed to you detailing the
exact cost of your flight. Customers tell us they hate being nickel-and-dimed by surprise "taxi fees"
or "fuel surcharges" when they get billed by their private jet company. That never happens with PBJ.
Because we build our relationships on trust, you can expect us to be up front about every cost.
UNSURPASSED SAFETY
We are flat-out fanatical about safety. There isn't a more important aspect to a private jet company. All
air carriers participating in the PBJ Program are Part 135 Certified. Part 135 standards are one of the most
stringent sets of FAA standards. For on-demand small aircraft charter service, all of our carrier partners
are also required to be audited by one of the following: ARGUS, Q-Star, or Wyvern. We rely heavily on these
third-party organizations to insure that our customers are flying in the safest airplanes possible with the
most experienced and seasoned crews.
EXCEPTIONAL CUSTOMER SERVICE
While doing business with Private Business Jets, you will have a dedicated customer service representative
anticipating your every need. We identify and record individual customer preferences. We apply trust, respect,
integrity and commitment to the benefit of each customer's experience. As our customer, you always come first
and that is evident from the first time you pick up the phone and speak to us to the time you receive your
invoice.
MANAGEMENT TEAM
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